McDonald's Prepares for Foodservice Revamp, Setting a Precedent for the Industry


Fri. May 15th, 2020 - by Kayla Webb

NEW YORK, NY - The foodservice playbook has inevitably changed forever, and many operators are now looking at how to adjust their business models as we all seek to achieve a new sense of normalcy. Writing its very own playbook that will set a precedent for the industry, fast food behemoth McDonald’s recently rolled out its plans for reopening—and they are more extensive than you might expect. The chain has sent out a detailed report for its franchisees, taking new precautions that may be the new normal for foodservice.

According to CNN Business, McDonald’s 59-page guide to reopening places an emphasis on sanitation and social distancing amongst team members and customers. The news source stated that until each franchise operator meets these extensive requirements, they may not reopen their dining rooms.

McDonald’s recently rolled out its plans for reopening, detailing new precautions that may be the new normal for foodservice

Efforts such as keeping customers six feet apart, worker sanitary gear and practices, as well as the closure of self-service operations like beverage bars and touch screen technology are all focal points of McDonald’s plan. As the “new normal” is unlike anything we’ve ever experienced, it is integral that restaurant operators take these steps in ensuring the safety of all as they prepare to reopen.

Who will be the next operator to follow in McDonald’s footsteps? And how will this "new normal" affect partnerships with suppliers? We at AndNowUKnow will be hot on foodservice’s trail as we all wait to find out.

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