QUINCY, MA - Expansion is in the air at Stop & Shop as the company recently announced its plans to add three new warerooms and at least 50 more pickup locations in 2020 to support increased e-commerce demand. The brand also just expanded its availability on Instacart, making same-day delivery with Instacart available at a total of 321 Stop & Shop stores. To support its online operations, the company has hired more than 750 associates since March.
"By adding new warerooms, additional locations for pickup, and expanding our partnership with Instacart, we’re rapidly accelerating our e-commerce capacity and making it possible for more customers to shop how and when they want with us,” said Gordon Reid, President of Stop & Shop. “Creating a seamless omnichannel experience was a strategic priority for us prior to the pandemic, and with the increased demand we’ve seen over the last several months, it’s more important than ever that we deliver improved digital solutions and online fulfillment for our customers to shop for the food and other groceries they need.”
Stop & Shop currently operates one warehouse and 21 warerooms across its footprint in addition to the three new warerooms. According to a press release, Stop & Shop also plans to add pickup to at least 50 more stores by year-end. Launched in June 2019, pickup is currently available at 212 stores and provides Stop & Shop customers with a faster and more convenient way to shop online and pick up their order in as little as four hours. With this service, customers can place an order on Peapod.com, head to their local store and have a Stop & Shop associate load their groceries right into their car.
The retailer also recently expanded its availability on Instacart to 321 locations, making same-day, contactless delivery available now from more than 75 percent of its stores. Customers can visit Instacart’s website or download the Instacart app to shop and have the opportunity to utilize their Stop & Shop Loyalty card.
“Instacart is proud to expand our partnership with Stop & Shop as we work to ensure busy people and families in communities across the country have access to same-day delivery from their favorite store,” said Andrew Nodes, Vice President of Retail, Instacart. “Consumers are now more than ever before relying on online grocery shopping for their everyday needs. Together with Stop & Shop, we’re giving its loyal customers another way to affordably, safely, and quickly get the fresh groceries and household essentials they need.”
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