Allen Lund Promotoes Heather Grossnickle as New Operations Manager of Customer Service Center for Corporate


Thu. November 7th, 2013 - by Jordan Okumura-Wright

Allen Lund has promoted Heather Grossnickle to the position of new Operations Manager of the Customer Service Center department for the Corporate office. Grossnickle began interning for Allen Lund during college summers for the Los Angeles Sales Department from 2005 to 2008 and was hired full time into the newly formed CSC Department in 2008, according to a press release.


"When the CSC department was established, Heather thankfully volunteered to join me. Almost 5 years later, the department has grown tremendously and it couldn't have been done without her hard work and determination," stated Manager of CSC Kirsten Brodie. Brodie added, "She is a tremendous asset, a hard worker, and a wonderful person all around. I could not be happier having her as our operations manager, knowing that day to day operations are in great hands."


Grossnickle will also be handling the training of new employees, organization of department reporting, and on-boarding of any new customers, in addition to her current responsibilities in account management, rate negotiations, and after hours issues,. "I was fortunate enough to be a part of the Customer Service Center since the beginning. I am eager to take on a new role that allows me to help further grow and develop the department and I am very appreciative to the Allen Lund Company, as well as Kirsten, for this great opportunity and their support in this venture," expressed Grossnickle.


Vice President of Sales and Branch Operations David Lund stated, "Heather is great at customer service and is well respected by her coworkers and deserves this promotion."


Congratulations Heather, on your promotion with Allen Lund!


Allen Lund



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Allen Lund Company

With offices located across North America, Allen Lund Company provides the highest level of operational expertise and…