ZAANDAM, THE NETHERLANDS - Ahold Delhaize, an international food retail group and a leader in both supermarkets and e-commerce, reports first-quarter results.
Comments from Frans Muller, President and CEO of Ahold Delhaize
“Our solid first quarter results are a testament to the strong foundation we have established with our Growing Together strategy. We have a clear focus on what matters most to customers, associates, and all our stakeholders – creating value every day. Balanced investments – in our customer value propositions, strengthening our portfolio, and expanding our footprint – have enabled us to create the resilience we need to adapt and thrive amid the evolving challenges of the retail landscape. We do this with thoughtful choices that improve every customer visit through options for personalized value, healthier assortments, and smart use of technology.
“Disruptions from geopolitical volatility and tensions, including the recent armed conflict in the Middle East, are a reality our business has managed through before. We draw on previous experience and on the measures we have put in place over the past few years to limit the short-term impacts. For example, following our learnings from the Ukraine war, we have strengthened our energy policies by moving to longer-term contracts and increasing our use of renewable energy sources. And more extensive use of our ‘should-cost’ models gives us the insights to ensure cost increases are proportional and justifiable.
“At the same time, we remain sharply focused on our own strategic levers, to help our brands keep prices as low as possible. Our own-brand products continue to outpace the rest of the store in terms of net sales and volume growth. Through enhanced joint sourcing initiatives in both regions, our brands are driving scale and innovation to offer customers high-quality products for every wallet. We are capturing value through our focused investments in AI. Our approach is two-fold: drive customer engagement and accelerate enterprise efficiency. This is centered on four domains that can make the biggest impact: agentic shopping, marketing, sourcing and merchandising, and store operations. With more than 100 use cases already active in these areas, we are seeing exciting progress and are confident that our continued innovation will deliver even greater benefits for our customers and business.
“Focusing on our Q1 performance, net sales and comparable sales excluding gasoline increased 2.0% at constant exchange rates (net sales decreased 4.3% at actual exchange rates). Thanks to the strong operational execution by our teams of associates during the quarter, we delivered a healthy underlying operating margin of 4.0%. As a result, diluted underlying EPS was up 8.9% at constant exchange rates. On an IFRS basis, we delivered operating income of €895 million and diluted EPS of €0.62.
“In the U.S., net sales and comparable sales excluding gasoline both increased 1.5% at constant exchange rates (net sales decreased 9.0% at actual exchange rates). Top-line performance reflected a mix of factors, with a positive benefit of 0.4 percentage points from winter storms and calendar shifts. Additional influences included a sharp deflation in egg prices relative to the prior year and the impact on pharmacy pricing from the Inflation Reduction Act. At the same time, eligibility changes to the SNAP program reduced the benefits available to our lower-income customers. Together, these additional factors had a negative impact of 1.9 percentage points on comparable sales excluding gasoline.
“As shoppers make deliberate decisions to navigate a challenging consumer environment, our customer value propositions stand out for their healthy, fresh and convenient assortments at attractive prices. To keep groceries affordable, our U.S. brands are enhancing our own-brand assortments, starting the second round of price investments, and optimizing personalized offerings. For example, Stop & Shop lowered everyday prices on chicken at all its stores in New York, New Jersey and Connecticut. Hannaford introduced refreshed own-brand packaging that allows customers to easily find quality and value-focused products across the assortment. And The GIANT Company successfully launched its ‘Simply Low’ campaign, highlighting its improved price position. Despite ongoing pressures in the market, our U.S. brands maintained food volumes and market positions. Even more encouraging, Stop & Shop continues to gain traction, with volumes trending positively, supported by record-high online penetration and a pronounced increase in own-brand volume. With results exceeding our expectations, we are excited to share that we will accelerate both our store remodeling program and the rollout of price investments to all stores by the end of 2026.
“Our performance in Europe exemplifies how our Growing Together strategy provides the necessary tools for our brands to succeed in all types of market conditions. Net sales increased 2.7% at constant and actual exchange rates, while comparable sales excluding gasoline increased 2.6%. Our brands' strong customer relevance is enabling us to strengthen our positions in our brands' markets and drive volume growth. Delhaize completed the acquisition of Delfood, adding over 300 stores in the convenience space, and opened seven new stores under its successful affiliate model. In Serbia, our teams are executing recovery plans now that the government decree limiting grocery prices, which ended in February, is no longer in effect. In addition, we are assessing the impact from a new law on unfair trade practices (UTP), which was recently adopted in April. Having brought together our two brands in Romania, Mega Image and Profi, the teams are successfully capturing synergies. Customers continue to enjoy the familiar stores they trust, while our teams collaborate seamlessly behind the scenes to deliver better value and efficiency.
“Our brands' omnichannel offerings are resonating well with existing customers and winning new customers into our ecosystem. In the U.S., online sales grew 14.3% at constant exchange rates (2.6% at actual exchange rates), marking the eighth consecutive quarter of double-digit growth. Over 90% of our brands' customers have access to online shopping and over 90% of our online sales are fulfilled through same-day delivery options. And we are excited by our recent partnership with Uber Eats, which demonstrates that we are a sought-after partner. Thanks to our great relationships, our network allows our brands to further expand the accessibility and convenience of online services to new and existing customers. At bol, AI and social commerce are redefining how customers search, compare and buy. Bol is expanding its suite of AI-powered tools – including the soon-to-launch ‘Shopper Agent’ – ensuring customers have the support they need throughout their shopping journey.
“Across our channels, we continue to leverage our health strategy as a key differentiator that is connecting well with our brands' customers. In 2025, more than half of our own-brand sales already came from healthy products. As of this year, we will expand our ambition to healthy sales across the full store, reinforcing our commitment to offer customers healthy and affordable products. We make healthy eating easy by offering healthier options and in-store guidance. We leverage our loyalty programs to make it a habit. And our in-store dietitians support customers in truly making health a lifestyle.
“Given the solid start to the year, we reconfirm our guidance for 2026. While risks have increased since the beginning of the year, we are confident in our plan. As we move into the summer period, we have a strong investment and activation plan to drive relative performance in volumes and market share in the current environment. The strength of our local teams sets us apart. They are closest to the customer and make decisions every day that truly count. Around them, our support functions keep improving and simplifying operations, helping our brands perform at their best. Together, this gives our business model a lasting edge and gives us confidence in executing our Growing Together strategy for sustainable long-term value creation."
See the full results here.
