KEENE, NH - Partnerships in the industry are numerous, as all aspects of the supply chain work together to ensure consumers have the products they need. Naturally, being in this biz means that news of partnerships forming is heartwarming, especially as we roll into the holidays. C&S Wholesale Grocers is the latest to add a new partner to its roster, tapping DUMAC Business Systems to distribute DUMAC’s point of sale (POS) software solution portfolio, RORCv6, to 1,000 C&S independent grocery retail customers across the United States.
“Technology and competition have pushed the grocery industry into an incredible period of change,” said Corey Quiring, Vice President of Retail Services at C&S Wholesale Grocers. “At C&S, we’re committed to bringing innovative technology solutions that will help our independent grocery customers stay connected to their shoppers. With this new technology, we enable our independent retailers to maintain their competitiveness against larger retailers and online channels.”
According to a press release, RORCv6 is a robust POS solution with customized, feature-rich capabilities and integrations. As a long-time partner with DUMAC, C&S has already installed the RORCv6 POS in hundreds of its grocery customers, all the way from Hawaii to Maine.
“We evaluated and considered the many options for POS solutions to support C&S retailers throughout the United States. DUMAC is a leading commerce technology solutions provider with a world-class team,” continued Quiring. “They provide exceptional solutions, service, and support. We have selected the best solution for our customers. Together, we have the opportunity to change how people shop at their favorite independent supermarkets.”
The press release also noted that this partnership will help drive innovation for all of C&S’s customers. By having a uniform POS system, grocers can better enable continued integration of digital marketing, such as e-commerce and personalized loyalty marketing.
“We are thrilled to continue our partnership with C&S,” stated Howard McCarthy, President and Chief Executive Officer at DUMAC. “Along with C&S, we are completely changing the way independent supermarket owners connect with their customers, whether they operate a single lane store or thirty lanes! The RORC platform provides shoppers with the enhanced, efficient shopping experience they expect. This is an important strategic partnership as we continue to provide innovative technology solutions to independent grocers and meet the demands of their customers in order to support their growth.”
The wholesaler teased that a RORC Version 7 is soon to be released, which will be a completely cloud-based solution with a revised, intuitive interface that reduces in-store lane redundancy.
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