GRAND RAPIDS, MI - A familiar face at SpartanNash is entering into a new role. The retailer revealed that Amy McClellan is being promoted from Senior Vice President, Chief Marketing Officer, to Executive Vice President, Chief Customer Officer. Her promotion will follow the departure of SpartanNash Executive Vice President and Chief Customer Officer David Sisk on December 31.
This marks McClellan’s third promotion since joining SpartanNash four years ago, a release explained. During her time with the retailer, McClellan has served as Division Vice President, Retail; Vice President, Fresh Merchandising; and Senior Vice President and Chief Marketing Officer.
She has played a key role in growing the OwnBrands food distribution purchase concentration by improving product quality and innovation. McClellan also led the highly successful launches of Fresh & Finest by Our Family®, a brand that offers affordable and convenient indulgence in deli, bakery, produce, and meat.
Before joining SpartanNash, McClellan was previously Senior Vice President, Retail of Martin’s Super Markets, where she was a customer of SpartanNash until the company acquired the grocery chain in 2019.
“As a former wholesale customer herself and a grocery industry veteran, Amy brings tremendous breadth and depth of experience to this role,” said SpartanNash Chief Executive Officer Tony Sarsam. “She will be a passionate advocate for our customers, helping them grow their business with a strategic OwnBrands product mix and other SpartanNash services and solutions.”
In her new role, McClellan will be focused on driving sales growth in the wholesale segment and overseeing customer engagements for all national accounts, independent and chain grocers, e-commerce retailers, and the U.S. Defense Commissary Agency and military exchanges worldwide. McClellan will also be responsible for field merchandising, sales operations, customer service, and value-added services to help SpartanNash customers succeed in the channel and communities they serve.
Sisk and McClellan will work closely in the coming weeks to ensure a smooth transition. The retailer is also searching for McClellan’s successor as Chief Marketing Officer.
Best wishes to both leaders as they take these new paths!