SAN FRANCISCO, CA - Advanced technology continues to drive the GrubMarket strategy. The wholesaler recently launched AI Orders, an AI-powered, automated order processing module designed to transform how food wholesalers and distributors receive orders. AI Orders will be offered as part of GrubAssist.
"AI Orders represent a significant leap forward in order management automation. By leveraging the power of AI, this new tool not only provides automatic, instantaneous, 24/7 order entry from voicemails, emails, and text messages, but also allows users to create sales orders efficiently without ever needing to touch their ERP system. Speed of entry is a major advantage in this industry. Instead of spending hours each day transcribing voicemail orders and deciphering text messages sprinkled with typos and vague product descriptions, AI Orders empowers food wholesalers and distributors to focus on what they do best—delivering exceptional products and services to their customers. We're incredibly excited to roll out AI Orders to the food supply chain industry and can't wait to help businesses save more time and money," said Mike Xu, Chief Executive Officer.
Key features and benefits of AI Orders include:
- Multi-Channel Integration
- Automated Order Processing
- Advanced AI and ML
- Real-Time Integration
- Enhanced Accuracy and Speed
- Scalability
Many businesses process a high volume of orders that arrive via traditional channels like phone, text message, and email, each with a large number of complex line items. The process of converting these into orders in the distributor's ERP system is invariably error-prone, labor-intensive, and tedious, often leading to costly errors and fulfillment delays, a press release stated.
AI Orders addresses these challenges by leveraging advanced artificial intelligence to seamlessly and instantaneously convert emails, text messages, and voicemails into integrated digital orders. AI Orders monitors these multi-channel sources 24/7, automatically extracts order details, validates and maps order items against a customer's unique purchasing history, and translates orders into a standardized digital format. It then pushes approved orders into the user's ERP system. AI Orders also allows sales representatives to conveniently engage with an AI assistant to create and enter new sales orders at any time, from anywhere, without having to log into their ERP system.
As GrubMarket continues to innovate, keep reading ANUK.
