Famous Software's Heather Hammack Focuses on Delivering Industry Solutions Before Global Produce & Floral Show


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Mon. October 14th, 2024 - by Anne Allen

FRESNO, CA - Businesses across our industry need software solutions from folks who know the world of fresh produce. Enter Famous Software, which consistently brings streamlined ERP/WMS innovations to market. At the upcoming Global Produce & Floral Show, Famous Software will focus on its core message: delivering top-tier technology built and designed for the produce industry.

Heather Hammack, President, Famous Software
Heather Hammack, President, Famous Software

“Over the past several years, we have invested millions of dollars in new functionality specifically for produce distributors. We have long been known as the solution for grower/packer/shippers, and while that continues to be an important customer base for us, we know we have the right technology for any fresh produce enterprise,” Heather Hammack, President, explained to me. “Some of our latest releases have specific functionality for those distributor customer profiles. In addition, we are hearing from our customers the need for more directed work. With the tight labor market and the risk of turnover, it’s more important than ever for enterprises to avoid relying on native knowledge.”

For example, Famous Software has invested heavily in developing features like Directed Putaway, which allows users to define inventory criteria in advance.

At the upcoming Global Produce & Floral Show, Famous Software will focus on its core message: delivering top-tier technology built and designed for the produce industry

“Our WMS system tells the forklift driver exactly where to place inventory. This can be a huge benefit to ensure that inventory is exactly where it needs to be and avoid losing product and/or risking that product ages out,” Heather added. “Another feature we released recently is our Assign Loader module. This eliminates manual paperwork and facilitates more efficient forklift traffic. Drivers no longer need to get off their forklifts to figure out what they need to pick up/load next. The Famous WMS App automatically assigns the next task. Trucks get loaded faster and on the road quicker, thereby increasing efficiency and boosting customer service. Customers who use this feature see a 26 percent efficiency gain.”

Famous ERP is fully integrated, which means that users can be confident that their data is 100 percent reliable across modules. It is built on powerful Oracle products and utilizes Online Transaction Processing; due to this functionality, Famous ERP executes a number of transactions concurrently so that every module and application is updated in real-time.

In our industry, where speed to market can often make the difference between success and failure, knowing that your data is reliable and accurate can be a game changer.

Over the past several years, Famous Software has invested millions of dollars in new functionality specifically for produce distributors

“We invest millions of dollars each year in developing functionality and new features to meet the changing needs of our customer base, and these latest releases are no different,” Heather emphasized. “We listen to our customers, analyze their needs, and execute updates quickly. We have some of the best and brightest developers in the industry working to ensure we have functionality that fits the unique demands of the fresh produce industry.”

With a team of industry experts based in the United States, Famous ensures that transitioning to its platform is easy and free of unnecessary challenges.

Heather also noted how FSMA 204 is top of mind as we edge closer to the compliance deadline. Shortly after the rule was released, Famous Software initiated a steering committee to build FSMA 204 features that meet the needs of its growing customer base. For more information about this, click here for our previous coverage. What’s important for you to note is that most of the FSMA 204 needs already exist in Famous ERP and Famous customers will have the tools they need to be compliant well in advance of the deadline.

For live demos and more, you won’t want to miss stopping by the Famous Software booth at BC935!