SALISBURY, NC - With a $484 million capital investment, Food Lion is enhancing the customer shopping experience with 153 remodeled stores throughout the greater Charlotte designated market area (DMA), which includes multiple towns and cities across North and South Carolina.
Food Lion, founded in Salisbury, N.C., in 1957, calls the Charlotte region home and continues to grow alongside the towns and cities it serves. With a deep commitment to providing fresh food at affordable prices, the omnichannel grocery retailer also prioritizes fighting food insecurity, donating nearly 13 million pounds of food across the Charlotte region to area food banks since 2024.
“Charlotte is a special market for us because it’s our hometown,” said Greg Finchum, President, Food Lion, in the recent release. “Every enhancement is designed to meet our customers’ evolving needs – whenever, wherever and however they shop with us. Our associates are excited to welcome our customers into our refreshed stores and highlight what’s new. We’re proud to continue nourishing our towns and cities while delivering an easy and affordable omnichannel shopping experience customers count on from Food Lion.”
On Nov. 5, participating newly remodeled stores will hold a ribbon-cutting ceremony at 7:45 a.m. Before the ribbon cutting, 10 lucky winners will be selected at random through raffle tickets for a chance to win $1,000 in Food Lion gift cards. Following the drawing and ceremony, customers will be invited to explore the newly remodeled store. As part of the celebration, the first 100 customers will receive special giveaways and gift cards. Additionally, from Oct. 29 through Nov. 11, customers will have additional chances to win prizes through scratch tickets available at the register.
Customers can learn more about store hours of operation, available services at each store and how to access exclusive promotions and savings by creating a digital MVP account. With the MVP Savings Card, customers can enjoy weekly deals and personalized discounts on items they buy most. Through the Shop & Earn Program, customers can activate monthly offers and earn even more savings both in-store and through Food Lion To Go.
Food Lion enhances customer shopping experience
- Extensive product assortment: Customers will find an extensive product assortment featuring fresh produce, hand-battered fried chicken and quality meats. The stores also offer a wide range of items to meet individual and family needs, with a special focus on affordable, time-saving options that are ready-to-eat, ready-to-cook or ready-to-heat.
- Fresh & simple™ branded meals: Stores will feature fresh & simple™ meals, offering customers more fresh, flavorful and easy options to fit their lifestyles.
- Enhanced checkout experience: Inspired by customer and associate feedback, nearly all stores are introducing self-checkout lanes, giving customers the flexibility to choose between traditional cashier-assisted checkout or self-checkout options.
- Associate training and development: Continued investment in training ensures associates are equipped to provide the best customer experience.
In addition to these upgrades, customers will find a wide assortment of organic, gluten-free and plant-based products, including Nature’s Promise, Food Lion’s affordable brand of wholesome and organic products made with no artificial flavors, preservatives or synthetic colors.
See the full release here.
