TAMPA, FL - Harps Food Stores is on a mission to elevate operational efficiency and enhance customer satisfaction. The retailer recently tapped a new partner, joining forces with Upshop to implement its inventory and replenishment optimization solutions.
“At Harps, we are committed to providing our customers with the freshest and most satisfying shopping experience,” David Ganoung, Senior Vice President/Chief Marketing Officer at Harps, stated. “Upshop is pivotal in achieving this goal by optimizing our inventory and ensuring that the products our customers want are always available.”
Harps recognizes the importance of always having the right products available in the right quantities, at the right time. To address this critical need, the retailer sought a platform capable of monitoring demand signals, forecasting quantities accurately, generating precise orders, and ensuring optimal product availability. Upshop’s automated replenishment product, Magic™, emerged as the ideal solution.
According to a press release, Magic offers a comprehensive suite of capabilities, enabling Harps to optimize inventory and ordering for both center store and fresh departments. By leveraging Upshop’s total store software capabilities, Harps will streamline its merchandising operations, enhance its IT footprint, and consolidate various functions into a single, all-in-one solution.
Key benefits for Harps include:
- Optimized Assortment: Upshop dynamically adjusts the product assortment to align with shopper demand, minimizing on-hand inventory while maximizing sales
- Consistent Merchandising Execution: Harps will strive for consistent placement of the right items at the right locations, delivering a superior shopping experience and driving customer loyalty
- Maximized freshness: Optimized inventory and replenishment will extend fresh item shelf-life
- Simplified workflows: Associates will spend less time writing orders in-store, ideally allocating and reinvesting time to the shopper experience
“Our platform is designed to deliver more with less—more sales, more margin, with less on-hand inventory and time spent by associates managing orders,” said Shamus Hines, Chief Executive Officer of Upshop. “We’re proud to support Harps Food Stores in achieving these objectives.”
Cheers to this exciting new partnership!
