KANSAS CITY, MO – As Multivac, Inc., continues to accelerate its growth and offerings, the company has announced that it’s bringing Brian Walker to the team as its newest Field Service Technician.
“Brian is well-versed in automation, mechanical/electrical troubleshooting, and machine diagnostics and has worked with high-speed packaging equipment,” stated Mark Turnham, West Regional Service Manager.
Walker will bring 10 years of technician experience to the team, and will focus on making an immediate impact to the Western Region of the United States, according to a recent press release.
As a Multivac Field Service Technician, Walker will identify and resolve customer issues to allow machinery to quickly return to their production. Walker will also work with customers on new installations to ensure machinery is operational and functional from its first day. Field Service Technicians are also responsible for training operating staff before installing equipment, so customers can get the most from their product.
“His knowledge with case packers, case stackers, gallon fillers, and pouch machines will assist the Multivac Service Team in continuing the high level of customer support our customers expect and receive,” finished Turnham.
Most recently, Walker worked for a dairy processing industry for eight years as a technician, working on and repairing heavily automated machinery. In this position, Walker also performed quarterly and annual preventative maintenance functions. Prior to that appointment, Walker worked as a Hydraulic Technician, designing and installing hydraulic systems for hooklift and field service trucks.
Multivac is looking to develop new products and services to meet the ever-shifting needs of the packaging industry through both its new hirings, and new regional sales offices in California and New Jersey which have opened in the past two years. Another office is scheduled to open in North Carolina this summer.
Multivac also stated that it’s currently renovating the company’s U.S. Headquarters in Kansas City to include a new 32,000-square-foot addition as the company looks to expand on its manufacturing capabilities. The renovation will include a state-of-the-art innovation and demonstration area to give customers an interactive experience with new Multivac equipment, as well as a customer training facility.
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