BOSTON, MA - You know the industry transformation is complete when you spend part of your weekend animatedly discussing the challenges in the current global supply chain. It’s a topic of interest that has quickly skyrocketed to the top of industry concerns. For those looking for solutions within this space, they need look no further than Tive, the provider of real-time supply chain visibility insights.
I spoke with Krenar Komoni, Tive’s Chief Executive Officer, to find out how the company is helping the industry tackle supply chain challenges.
“There are so many companies that have hundreds or thousands of shipments they are tracking,” he began. “And their teams are not scaled to handle all of the alerts and excursions. Enter Tive. As part of the entire solution, Tive offers a dedicated 24x7 monitoring team based globally to extend the capabilities of any logistics team—small or large. It is a standard offering with our real time visibility solution.”
With the current labor issues the industry is facing, Tive’s solutions help shippers actively manage shipments so that receivers know precisely when shipments will arrive, avoiding labor that may be on overtime when there are no shipments to unload.
Customers can also refuse shipments of perishables before they arrive, especially if they already know that temperature excursions have occurred and damaged the shipment.
“One of our monitoring specialists was tracking a load of fruit from South America to Texas,” Krenar noted. “The truck was caught at the Mexico border due to a shut down, and the driver had to spend over a day waiting to cross—so the reefer was unplugged to save fuel. This sent a real time alert to our team, who contacted the 3PL, and they were able to call the driver and put the reefer back on line.”
This is only one of several examples of Tive’s solutions at work, as the company’s 24x7 team is part of the Tive solution.
“It’s not an add-on or upgrade. With our logistics teams tracking hundreds or thousands of loads at once, Tive extends the team, reducing workload while increasing customer service,” Krenar concluded.
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