C.H. Robinson Brings Digital Transformation to Small Business Shippers, Launching New, First-In-Industry Tech Solutions

Thu. August 6th, 2020 - by Melissa De Leon Chavez

EDEN PRAIRIE, MN - C.H. Robinson recently announced a series of tech enhancements that deliver a first-in-industry digital transformation to small business shippers when they need it most. Some of these include improvements to its self-shipping tool Freightquote by C.H. Robinson as well as forming an innovative, first-of-its-kind partnership with TaskRabbit.

Mac Pinkerton, President of North American Surface Transportation, C.H. Robinson“We designed Freightquote by C.H. Robinson with easy-to-use technology, and are pleased that we are now unlocking even more automated opportunities to meet the shipping needs of our small business customers,” said Mac Pinkerton, President of C.H. Robinson’s North American Surface Transportation division. “We know that many small business owners today face unprecedented challenges. That is why we built these new digital enhancements using our unmatched scale, information advantage, and technology built by supply chain experts to make it easier than ever to meet their unique shipping needs today and in the future.”

According to the press release, small business owners have already reported saving half the time and cost when booking their shipping through Freightquote by C.H. Robinson. From a single online portal, they have access to more shipping options than any other shipping provider has ever offered, for everything from a single package to a full truckload – and everything in between. These additional shipping options provide needed flexibility for B2B small businesses focused on e-commerce as they face increased pressure to fulfill growing online orders.

C.H. Robinson recently announced a series of tech enhancements that deliver a first-in-industry digital transformation to small business shippers when they need it most

The self-service shipping tool automatically provides new enhancements like terminal pick-up and drop-off to reduce costs; an interactive map that helps avoid additional charges; and even an option to hire a “Tasker” through TaskRabbit.

Diana Rothschild, Director of Strategic Partnerships, TaskRabbit“We saw a real opportunity to drive value for small businesses through our partnership with C.H. Robinson,” said Diana Rothschild, Director of Strategic Partnerships at TaskRabbit. “We’re thrilled that it is our first shipping partner and look forward to working together to maximize TaskRabbit’s capabilities for small businesses as we continue to grow our services in the B2B space.”

The pioneering integration with TaskRabbit utilizes “Taskers”—independent contractors that offer their services via the TaskRabbit platform—to assist small business customers in ensuring that shipments are ready for pick-up. This is TaskRabbit’s first integration with a shipping partner in the B2B market. By ensuring that their shipments are packaged correctly for transportation, small business owners avoid the risk of losing time and money from damaged goods or a rejected pick-up that was not properly prepared.

C.H. Robinson has formed an innovative, first-of-its-kind partnership with TaskRabbit

In addition to the partnership with TaskRabbit, C.H. Robinson has also added the following innovative new features to support small business customers:

  • Full-spectrum of shipping options
  • Terminal pick-up/drop-off for shipments
  • Interactive map and location recommendation service

For more information on the above services, click here.

ANUK will continue to bring the latest in our industry, so keep checking back for more.

C.H. Robinson