Famous Software's Heather Hammack Reveals a Whole Host of New Launches
- by Kayla Webb
FRESNO, CA - Famous Software is headed to PMA Foodservice this week with a whole host of new launches. As I started off my conversation with Heather Hammack, President of Famous Software, with a typical, “So, what’s new with the company?” question, I quickly realized I should have asked what isn’t new—that’s how much the solutions provider has coming down the pipeline in the next couple of weeks.
“There is a lot going on at Famous Software,” Heather began. “We are most excited about introducing a totally new online support center. Our customers will be able to get the answers they need with video tutorials, a comprehensive library of support articles, a new customer portal, and much more. Our goal with this support center is to build a community of Famous Software users that are empowered with knowledge and are confident they are getting the most out of their Famous Software products.”
Famous Software is currently in the midst of launching its major releases for 2019. Features in this release include:
- Automated Document Workflow Scheduling
- AP Voucher List and Payment Approvals
- Blockchain – IBM Food Trust Compliance
- Cost-Based Price List for Sales Orders
- New Reconciliation Reports
- Inventory Unavailability Reasons – Exclusively for Famous WMS Customers
The company has also added a new Inventory Business Area for its Business Intelligence Solution that includes packout details and allows users to easily trace tags from receiving to shipment in real time. As for Famous Mobile, the company has redeveloped Field Case Tags for the Android Platform.
“With all that is happening at Famous Software, PMA Foodservice is a great opportunity for us to communicate our new solutions that are available and that we are developing. We will have all our products with us to showcase for attendees to see how Famous Software can really grow their business,” Heather continued. “We really enjoy our time at PMA Foodservice. It’s a smaller venue, which creates a more intimate, relaxed environment for everyone attending.”
In addition, Heather disclosed that over 70 Famous Software customers are exhibiting this year, which gives the solutions provider the opportunity to reconnect with those it has built relationships with over the past four decades.
“We are passionate about customer success, as our mission is to solve complex problems that our customers see every day. There’s very little—because of the platform we’ve developed and the product lines we’ve created—that we can’t do today,” Heather concluded. “We would love to talk to anyone about the difficulties and inefficiencies they are currently facing, and how Famous Software has their solution.”
Stop by booth #709 to chat it up with Famous Software and to learn more about all that’s new with the company!
To stay up-to-date on all things fresh produce the week of PMA Foodservice, keep checking back with AndNowUKnow.