WATSONVILLE, CA - Sometimes all it takes is one link in the chain to make an impact that ripples across the industry. Sambrailo's resource management team is one such link, driving a company transformation which has led to a strong network of loyal partners. Sambrailo delivers the entire experience, where service meets client needs in all aspects of packaging management, from design, marketing, purchasing, operations, and inventory.
“Understanding each customer’s unique growing operations, historical usage, and goals for their packaging is crucial to how we build relationships,” says Strategic Account Executive, Kiersten Sambrailo Clontz. “Most of our customers have multiple packaging SKUs, custom labels, and different distribution locations which we manage directly with them. We are that packaging lifeline for all the small and big details from pricing, procurement, production, to which ranch is picking up which items. We track each grower’s usage and support them in future seasons forecasting.”
Clontz is a part of Sambrailo’s Sales and Marketing team and joined the family-owned business four years ago. She has helped fortify Sambrailo’s position as a specialist in managing diverse inventories made up of multiple materials such as cardboard shipping trays, 100 percent post-consumer recycled PET clamshells, the company’s own sustainable packaging, ReadyCycle®, labels, and more.
With a centennial anniversary in the agricultural industry coming up, Sambrailo and its team reflects on how they have transformed their business approach throughout the years beyond service and product.
“Our team at Sambrailo does an amazing job at being our customers' advocate and constant in the packaging space,” says VP of Operations Kevin Healy. “Being our customers packaging resource manager relieves a lot of stress and headache from them. We are their extra eyes and hands that create their custom packaging services with years of experience from logistics to product development.”
According to a press release, growers come to locations once, twice, or even more times a day to pick up packaging, and all they have to do is pull up to the customer service team and everything is ready for them.
“This is probably one of my most favorite things to witness daily: growers come, see the faces of our team, and know that their packaging is staged, ready, and will be loaded up in minutes,” Healy comments. “Our customer service team gets to know growers on a personal level and sees them daily throughout the season. Those relationships are ones we really treasure and are honored to have.”
Mike Keegan, Director of Business Development, Sales, and Marketing, also notes how Sambrailo has adapted services and processes that cater to the ever-changing produce industry.
“Our Resource Management is directly responsible for transforming those typical transactional customer-supplier relationships into long-term trusted and transparent partnerships,” Keegan adds. “And by incorporating accurate, consistent, and dependable communication, we have gained a level of trust with our industry partners.”
Could Sambrailo be the packaging partner you’ve been looking for? Take this as an invitation to familiarize yourselves with its offerings, and you may be in luck.
